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Tariff issue

Nana1
Level 1: Joiner
  • 1 Posts
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on ‎17-11-2020 11:25

on ‎17-11-2020 11:25

I was confirm by o2 to correct my monthly payment, still nothing has changed. 

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gmarkj
Level 66: Unequalled
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on ‎17-11-2020 11:28

on ‎17-11-2020 11:28

How did you contact them @Nana1?
did you use live chat as they are not 100% reliable.
Much better to call and discuss your issue.
Some numbers to try are in the link below
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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