cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff increases

D1971
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My tariff increased by 90% why is it

Message 1 of 3
170 Views
2 REPLIES 2

pgn
Level 75: Digital Don
  • 37161 Posts
  • 238 Topics
  • 1690 Solutions
Registered:

Probably a mistake, but as nobody here can access your account, you will need to either check in your MyO2 

https://accounts.o2.co.uk/signin via browser, or Guide: How to find help & contact O2 - calling around 8am may get your call answered more quickly, or try the Social Media route, if Facebook or X/Twitter is your thing... And keep nudging until you get a response, 2 to 3 days is to be expected, with nudges 2 or 3 times a day. Good luck @D1971.

Message 2 of 3
167 Views

MI5
Level 94: Supreme
  • 146307 Posts
  • 636 Topics
  • 28163 Solutions
Registered:

@D1971 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

Also some guides that may help:

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Phishing, Smishing & Scams. Latest info & advice. 

Or call payment management on 0800 902 0217 / 0800 032 5302
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
149 Views