Solved: Re: Tariff increase

DouglasBarr · ‎13-04-2023

My tariff has increased this month by over £4 - why is this?

I was not notified of any changes to my fixed tariff.

Enlli · ‎13-04-2023

Most tariffs are not fixed. There are a few that came via Volt that are, otherwise there is an annual increase.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Patricia1066 · ‎13-04-2023

The April bill has an increase of 17.3% added for RPI+ 3.9% - it’s in your contract, and it is an additional aggravation to all the other increases I agree.

Enlli · ‎13-04-2023

Most tariffs are not fixed. There are a few that came via Volt that are, otherwise there is an annual increase.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎13-04-2023

@DouglasBarr

Everyone gets an increase every April.

It's in the T&C's you agreed to https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

XLE1222 · ‎04-05-2023

Hi,

I HAVE A CONTRACT WITH o2, the monthly payment is £12 PER MONTH.
I received the 1st invoice on 05/02/23, it is £12. next month £12.67, next month £14.07 and today I got a new bill for £15.40.
I will terminate my contract as soon as possible. I didn't expect the price to go up every month