cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff change

Mclaren2704
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

If I was to change my tariff for a less expensive one would I lose o2 switch up. 

Message 1 of 4
538 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 127403 Posts
  • 834 Topics
  • 7586 Solutions
Registered:
Message 2 of 4
533 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 127403 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Mclaren2704 

All info on Switch Up here

Guide: Introducing O2 Switch Up. Swap phones whenever you want! 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
534 Views

pgn
Level 77: Grand Master
  • 39633 Posts
  • 244 Topics
  • 1797 Solutions
Registered:

As the guide shared by @Cleoriff above says, Switch Up is only available with certain Plus Plans: https://www.o2.co.uk/plus-plans - so be sure to end up on a Plus Plan as you move tariff in order to retain Switch Up capability, @Mclaren2704

And note the "Switch Up" Bolt-On is more restrictive in how frequently you can Switch Up than the full Plus Plan version, as per the guide shared by @Cleoriff.  Good luck!

Message 3 of 4
506 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

A switch up bolt on no longer exists.

The only way to get switch up is by having a plus plan.

New plus plan customers will be on the new 90 day rule rather than the anytime switch up for those on the original T&C's

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
501 Views