Solved: Tariff change

RuthG90 · ‎13-07-2018

I’m looking to change my tariff to increase my data allowance. I was wondering when in the month - in terms of in relation to when my data/mins/texts reset and payment date (which are both different) - would be the best time to change it? Also, will I be charged twice , for my old and new tariff? Thanks in advance !

MI5 · ‎13-07-2018

You can change at anytime you want but your allowances will be pro rata up to your next billing date. You will just pay the number of days extra for the higher data amount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-07-2018

You can change at anytime you want but your allowances will be pro rata up to your next billing date. You will just pay the number of days extra for the higher data amount.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎16-07-2018

Hi @RuthG90, I hope you find the info @MI5 posted above useful, but please do let us know if you need any more help with increasing your data allowance

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