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Tariff change

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RuthG90
Level 1: Joiner
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on ‎13-07-2018 08:34

on ‎13-07-2018 08:34

I’m looking to change my tariff to increase my data allowance. I was wondering when in the month - in terms of in relation to when my data/mins/texts reset and payment date (which are both different) - would be the best time to change it? Also, will I be charged twice , for my old and new tariff? Thanks in advance !
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MI5
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on ‎13-07-2018 08:37

on ‎13-07-2018 08:37

You can change at anytime you want but your allowances will be pro rata up to your next billing date. You will just pay the number of days extra for the higher data amount.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
Level 94: Supreme
  • 144360 Posts
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Registered:

on ‎13-07-2018 08:37

on ‎13-07-2018 08:37

You can change at anytime you want but your allowances will be pro rata up to your next billing date. You will just pay the number of days extra for the higher data amount.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
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on ‎16-07-2018 11:37

on ‎16-07-2018 11:37

Hi @RuthG90, I hope you find the info @MI5 posted above useful, but please do let us know if you need any more help with increasing your data allowance slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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