cancel
Showing results for 
Search instead for 
Did you mean: 

Tariff change

Kate55
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:
I changed my tariff on Thursday to include inclusive travel but my account hasnt changed will it not be included until jan bill
Message 1 of 3
534 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Kate55

It should have updated by now, though the network outage may have affected it.

If not showing tomorrow then give customer services a call https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 3
525 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Kate55

It should have updated by now, though the network outage may have affected it.

If not showing tomorrow then give customer services a call https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
526 Views

MI5
Level 94: Supreme
  • 143406 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I doubt anything changed or updated on Thursday.
I'd suggest you do it again. Tariff changes only take 24 hours usually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
521 Views