Hi, I am currently on o2 600 tariff with an allowance of 600 minutes, unlimited texts and unlimited date at £35 per month. I am now due an upgrade but upon following the links provided I am unable to find the tariff available from 'Shop' drop menu. I would like to switch to 200 minutes, 500mb data and unlimited texts for £21.50 a month but I can't access this tariff through the 'my upgrades' link? Am I missing something obvious or are the better deals saved for new customers?
That tariff is here if you choose 24 months and medium data:
You might get better speaking to Retentions.