Solved: Tariff Charges

GarryH · ‎25-07-2018

As device plan and tariff charges are now separated, why is the same tariff plan a different price depending on the device? I can see £19 or £27 for the same basic starting tariff but with different phones. Surely the phone cost difference should be part of the device charge (if any).

MI5 · ‎25-07-2018

No idea mate.
This is a customer forum so you’d have to ask o2 directly
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-07-2018

No idea mate.
This is a customer forum so you’d have to ask o2 directly
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-07-2018

Ask O2 but I’m guessing it depends on which phone is flagship or most popular. IE: iPhone 8 would be considered a flagship phone compared to the previous iPhone 7 still available or even the iPhone SE. Just an example

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