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Level 1: Joiner
Posts: 2
Registered: ‎30-12-2014
Accepted Solution

Talktalk port - Where is my discount ?

I recently decided to move from Talktalk because of promised discount of 25% on O2 standard prices.

I have been told to wait for 48 hours before discount is applied. The 48 hour deadline is fast approaching with no sign of the discount. Is anybody else having problems ?

Posts: 87,588
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: Talktalk port - Where is my discount ?

Mine took 3 days to show in my bolt ons.
See help here too https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,581
Topics: 677
Registered: ‎14-01-2013

Re: Talktalk port - Where is my discount ?

@AlonzoSome people haven't actually seen it until the bill is generated, according to some posts on here.

*The Game Is On*


Level 1: Joiner
Posts: 2
Registered: ‎30-12-2014

Re: Talktalk port - Where is my discount ?

Yipee !... after about 4 days my discount is now showing as an applied bolt on: "-£3 Airtime Discount for 12 months"... you just have to be patient !
Posts: 71,581
Topics: 677
Registered: ‎14-01-2013

Re: Talktalk port - Where is my discount ?

[ Edited ]

@Alonzowrote:
Yipee !... after about 4 days my discount is now showing as an applied bolt on: "-£3 Airtime Discount for 12 months"... you just have to be patient !

There you go... 4 days isn't bad at all Smiley Wink

*The Game Is On*


Posts: 87,588
Topics: 530
Solutions: 11,157
Registered: ‎04-04-2012

Re: Talktalk port - Where is my discount ?

Around the same as mine took then Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 3
Registered: ‎13-07-2018

Re: Talktalk port - Where is my discount ?

Still waiting to get my discount. Hoping my bolt-on will show up soon. It's seems it varies. Will check my Bill again soon.
Posts: 69,794
Topics: 547
Solutions: 3,411
Registered: ‎04-01-2009

Re: Talktalk port - Where is my discount ?

Hope it's showing soon but if not give customer service a call.

Level 1: Joiner
Posts: 3
Registered: ‎13-07-2018

Re: Talktalk port - Where is my discount ?

I will. Thanks 😊
Level 1: Joiner
Posts: 3
Registered: ‎13-07-2018

Re: Talktalk port - Where is my discount ?

Update: had Bill and paid it. Still no discount as stated when moved from Talktalk and o2 customer services were as useless as a chocolate tea pot.