19-12-2023 09:10 - edited 19-12-2023 09:12
19-12-2023 09:10 - edited 19-12-2023 09:12
Hi all.
When I first joined O2 my credit score was abysmal (its still not great), and I couldn't get a phone contract anywhere. To counter this I took out a sim only plan with O2 and built up a good payment history until they allowed me to upgrade to a device plan. To this date, I have never missed a payment with O2.
My current phone will be paid off in March, and I intend to switch to PAYG for a while to keep costs down. My question is - If I do this, but decide I want a new device at some point in the future, will my good payment history with O2 carry over, or will I be judged based on my current credit score when I apply for a new device plan?
Thanks.
19-12-2023 09:14
You will still need to go through credit and affordability checks
Even upgrades are sometimes credit checked albeit soft checks
19-12-2023 09:16
It will be based on O2's own criteria which takes all factors into account including a hard credit check.
This applies to everyone now regardless of history or current contract.
The only way you are guaranteed to remain a customer is to not change anything at all.
19-12-2023 10:47
19-12-2023 10:47
Ah, thanks for the replies guys. Sounds like I'd be better off just opting for a smaller data plan.
19-12-2023 18:32
So whether or not you move to PAYG now will have absolutely no impact on whether or not you can procure a new device from O2 at some point in the future.
If O2 won't let you buy a new device from them, there are plenty of other suppliers out there ! 😀