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Level 1: Joiner
Posts: 2
Registered: ‎02-07-2018
Accepted Solution

Taking my number

How will I know when my phone number has transferred from my old phone to my new one
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Posts: 101,958
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Taking my number

Your old sim will lose signal first to indicate the process has started. Then the new sim will lose service at which point you should keep rebooting the new phone / sim until it comes online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,285
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Taking my number

Good luck. It's usually within an hour of the phone losing signal but you must reboot the phone every 20 minutes.

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Level 1: Joiner
Posts: 2
Registered: ‎02-07-2018

Re: Taking my number

Ok thanks
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Posts: 101,958
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Taking my number

Hope all goes well for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)