TWICE DEBIT MADE FROM MY ACCOUNT

[Kamran]

Hi

you have made direct debit from my account twice against my monthly package. Can you please check and revert the additional amount plz. my number is [Removed]

[TallTrees]

Hi there @Kamran 

Welcome to the o2 Community forum 

Sorry to hear your problem 

We don't have access to accounts so you will need to contact O2 customer services here 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

[MI5]

@Kamran 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm