Sylwia Kicka

[SYLWIAKICKA]

Hello I received a letter from you with account number [REMOVED] this account was closed on 3.08.2024 I don't understand why I have to pay another bill in the amount of £ 43.69 please explain it to me,

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts

[madasaf1sh]

@SYLWIAKICKA 

It will be your last bill, which still needs to be paid, and did you cancel it correctly as in this guide Guide: Cancelling Your Contract 

Either way you will need to speak to o2 as this is not Customer Services, all the contact details are here Guide: How to find help & contact O2 

[Cleoriff]

@SYLWIAKICKA 

This is the final bill.

You need to contact Payment Management

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

[Enlli]

*FLAGGED 

Visible Account number