Switching to SIM only - confused about prices

[MrsBee]

I've finished my contract and would like to switch to SIM only.

If I Google O2 SIM only deals, I can see one I like (20GB, £8 per month, 12 months). If I try and upgrade through My O2 however, the same 20GB comes to £18.

What have I misunderstood about that first deal? I'm confused about the whole process of switching to SIM only to be honest so would be grateful for any help! I'd be content with a 5GB - 10GB per month as cheap as possible really.

[MI5 · Accepted solution]

@MrsBee 

Are you sure you are clicking on upgrade and not tariff change?

If so,  you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

[jonsie]

If you Googled it the result would probably be linked to USwitch who do very competitive tariffs on O2

You would have to take a contract with them and ask O2 to migrate your number to the new account

That would terminate your present contract automatically and produce a final invoice

It's well worth doing it that way to save £120 a year

[Andy7856]

try going via moneysupermarket.  Same deal, the link takes you to the O2 website and you can upgrade to the new tariff - dont even need to SIM swap.  Just enter your o2 details at the basket stage.   I just done the same on an other tariff.  Your move will happened over night, and you will receives text updates.  You can also change/add your spend cap at the same time.