on 16-01-2010 21:13
I've been on talkalot for years and tonight, I tried to move over to O2 unlimited tariff using the automated voice system. I was just wondering how long this usually takes to 'kick-in'..?
So far, I have recieved a txt from O2 saying;
"O22 Unlimited will replace your current free tariff. If you do not want to switch to O2 Unlimited, txt STOP LINK to 21300 within 48 hours"
by that, I assume it means the tariff will change over in 48 hours? OR does it mean that i've changed over (immediate effect) and should top up to get started on it...
my O2 account summary says I'm till on TALKALOT... so I'm thinking it's not working quite there yet.
Any help appriciated!
on 17-01-2010 07:11
O2 unlimited is your free allowance, you are given your free allowance once a month on your anniversary date. Until then you will have the free allowance from your old tariff.
on 17-01-2010 10:53
The text message you recieve confirms the change has been added, not necessarily that the new tariff has swapped over and become active.
You don't have to top up to 'activate' the new tariff. As long as you have topped up in the last 30 days you will get the appropriate allowance based on how much you have topped up.
on 17-01-2010 14:16
So it was just a case of waiting for confirmation really. All working well.
Thanks for the help