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Switching tariffs...

Anonymous
Not applicable

My contract with O2 will expire in September this year but as I am going to Australia before then and will therefore not be using my UK phone I decided to downgrade my tariff so that at least for the next few months I will not be paying as much. However I'm a bit worried that because I've switched tariffs this will start a new 24 month contract instead of simply continuing and subsequently ending my current contract. Anyone got any thoughts on this?

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Anonymous
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Just downgrading the tariff doesn't affect your contract end date - don't worry.

 

I assume you moved down one band (drop in minutes) and then cancelled the data?

 

But yeah, you can still cancel the contract at the same date. Or, what's better, call them and ask for a Pay As You Go sim card and once the contract is up, transfer the number to that so that you at least have your mobile number should you want to use it again in the future slight_smile

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Anonymous
Not applicable

Just downgrading the tariff doesn't affect your contract end date - don't worry.

 

I assume you moved down one band (drop in minutes) and then cancelled the data?

 

But yeah, you can still cancel the contract at the same date. Or, what's better, call them and ask for a Pay As You Go sim card and once the contract is up, transfer the number to that so that you at least have your mobile number should you want to use it again in the future slight_smile

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macblank
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Also

You can downgrade ur tariff TWICE during each contract.

So if this is your first downgrade you can do another the following month, unless of course your at the.lowest tariff already
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped slight_smile
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MI5
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Tariff downgrade rules changed in March last year. New contracts after then cannot downgrade anymore. The previous year they also removed the 2 downgrade options and reduced it to once only.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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macblank
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Ah. I did not know that.

As due to circumstances, I have lowered it twice.

My contract started june 2011
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped slight_smile
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