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Switching numbers

Parttimebuddha
Level 1: Joiner
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Hello Community,

 

I have a contract I started in January 2018. I wish to move the number on this account to another non 02 account and move a new number that is not on o2 to my contract. I have been told this is not possible? 

 

That might not be clear so let me waffle on further. I wish to move my o2 contract number to another network and replace that number with the one from the other network - do I first need to get the other number over to o2 on payg sim as if they are then both on o2 I pressume I can switch them round? 

 

kind regards

 

 

Parttimebuddha

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MI5
Level 94: Supreme
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I'm afraid you cannot do what you want.
You can move another number to your o2 account but you will lose the current o2 number.
If you try and move your o2 number, it will close the account and generate a bill equal to the amount of the entire contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152167 Posts
  • 651 Topics
  • 28992 Solutions
Registered:
I'm afraid you cannot do what you want.
You can move another number to your o2 account but you will lose the current o2 number.
If you try and move your o2 number, it will close the account and generate a bill equal to the amount of the entire contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
739 Views