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Switching networks and coming out of O2 contract early

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LauraRobson
Level 1: Joiner
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on ‎17-02-2021 09:11

on ‎17-02-2021 09:11

Hi, hoping for some advice on where I stand with coming out of my contract a lot earlier and switching networks as I have been offered a good deal - has anyone ever spoken to O2 if this has happened and have they ever matched it or given a better deal to get you to stay?

Any help much appreciated.
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MI5
Level 94: Supreme
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on ‎17-02-2021 09:29

on ‎17-02-2021 09:29

@LauraRobson 

O2 won't price match.

If you have a better deal that works for you, just get your PAC and leave.

O2 will send your final bill when your number ports out of the network.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎17-02-2021 09:29

on ‎17-02-2021 09:29

@LauraRobson 

O2 won't price match.

If you have a better deal that works for you, just get your PAC and leave.

O2 will send your final bill when your number ports out of the network.

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎17-02-2021 11:34

on ‎17-02-2021 11:34

@LauraRobson As you want to come out of your contract 'a lot earlier', bear in mind that you will have to pay off what you still owe on your O2 contract to do that. This may make your good deal from another network not as attractive as you thought it may be. Just something to think about before you switch.

I DO NOT WORK FOR O2



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