Solved: Switching from Pay as you go to pay monthly

Anonymous · ‎19-11-2012

Hello,

My apologies if there is already a post asking about this, a quick search didnt find one.

I am in the process of getting a new phone on pay monthly. Ive been on Pay As you Go for a number of years now. I have purchased the contract through dialaphone.com. I am wondering if its a) possible to keep my number, b) if so, how i would go about doing this, and c) what happens to my remaining balance?

Cheers to anyone that replies!:)

Matthew

MI5 · ‎19-11-2012

Call contract CS on 202 with the details of your PAYG account. They can transfer your old number to your new contract and also credit any money to your new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-11-2012

Call contract CS on 202 with the details of your PAYG account. They can transfer your old number to your new contract and also credit any money to your new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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