I've switched from Giffgaff to 02 due to the fact, the signal for 02 is strong in my area and I have most of my family on the network. I got the PAC code from Giffgaff and filled a form in on Friday afternoon, told my number would switch to 02.
Monday came, still not switched over. Spoke to someone on the chat and they said to keep waiting until Tuesday. Tuesday is here, still no joy. I spoke to someone again on live chat - they said my number could not be ported due to a technical issue. He filled in the form - promised it would be Wednesday. Wednesday passed - nothing. We are now into Thursday - I popped into my local 02 store - they said they couldn't do anything. Put me on to customer service using their landline. The agent said it was due to be switched over today over the phone. It's nearly the end of Thursday and I am still not using my previous number.
Why is this happening? I need this number as I have relatives who don't use IM apps and for my landlord to contact and for job interviews. Is there any hope I can have my old number ported over, or shall I concede and take the temporary number full-time. I'm very annoyed and wish to be compensated for four days without a number.
