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Switch up

Markie1960
Level 1: Joiner
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Can I change my  plan to switch up

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MI5
Level 94: Supreme
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@Markie1960 

Only when you upgrade to at least a plus plan.

 

How can I get Switch Up?

You can get O2 Switch Up in an O2 store,  our website, by signing in to My O2 or calling us for free from on O2 phone or landline on 0808 002 0202.
You'll need to take out or upgrade to a new Plus Plan, Ultimate Plan or any other Custom Plan. If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to any other Custom Plan for an additional £6.99 a month.
Just so you know, Switch Up isn’t available on our SIM Only plans.
When you're ready to Switch Up, find out how to upgrade with O2 Switch Up and what condition your device needs to be in.

https://www.o2.co.uk/o2-switch-up

 

Although that mentions that you can add the bolt on, I'm fairly sure that has been discontinued now.

Can you confirm please @Dave-O2 ?

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151931 Posts
  • 650 Topics
  • 28862 Solutions
Registered:

@Markie1960 

Only when you upgrade to at least a plus plan.

 

How can I get Switch Up?

You can get O2 Switch Up in an O2 store,  our website, by signing in to My O2 or calling us for free from on O2 phone or landline on 0808 002 0202.
You'll need to take out or upgrade to a new Plus Plan, Ultimate Plan or any other Custom Plan. If you choose a Plus Plan or an Ultimate Plan, you'll automatically get O2 Switch Up at no extra cost, or you can choose to add it as a Bolt On to any other Custom Plan for an additional £6.99 a month.
Just so you know, Switch Up isn’t available on our SIM Only plans.
When you're ready to Switch Up, find out how to upgrade with O2 Switch Up and what condition your device needs to be in.

https://www.o2.co.uk/o2-switch-up

 

Although that mentions that you can add the bolt on, I'm fairly sure that has been discontinued now.

Can you confirm please @Dave-O2 ?

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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Hey @MI5 

 

I've checked this out, and the bolt-on was brought back earlier this year.

 

This can only be added to an account at the point of sale 👍

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