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Switch from Monthly Contract to Pay As You Go

Anonymous
Not applicable

I recently moved abroad and want to retain my UK number but not pay monthly line rental.  As i am out of contract can I switch to a Pay As You Go Deal keeping the same number?

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MI5
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Yes you can. Contact CS who will arrange it for you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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Yes you can. Contact CS who will arrange it for you http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

Yes you can.

 

Speak to 02 customer services.

 

http://www.o2.co.uk/contactus

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jonsie
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You can but you need to

1. Call customer service to end your contract and ask them for a P&G sim with your number

2. The sim would have to be sent to a UK address and you would need someone to forward it onto you (a family member or friend)

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MI5
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Also remember you need to make a chargeable call once every 6 months and top up every 999 days to keep the PAYG sim active......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

Here is the available Payg sims to look at http://www.o2.co.uk/tariffs/payandgo

 

The 02 unlimited one is a tariff where you top up, get some allowances and actually keep the top up credit amount ,which can be used for calls etc after your allowances have been exhautsed or used for your next top up anniversary date.

 

Allowances last 30 days.

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Bambino
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As you're still a Pay Monthly customer, you can call Customer Service from abroad for free on

+44 3448090202 using your mobile. 

I DO NOT WORK FOR O2



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Anonymous
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I switched to P&G this week because I'm not using my monthly allowance. They automatically put me on a bundle for £10/month. That's not what I want! I never use that much. What are the magic words to get an allowance which goes till I use it up and top up?
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MI5
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@Anonymous wrote:
What are the magic words to get an allowance which goes till I use it up and top up?

O2 Unlimited wink

https://www.o2.co.uk/freesim/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Ask customer service to switch you to O2 unlimited or you should be able to do it yourself in My O2.

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