Switch/cancel contract

[Kilohotel77]

Hi

Can anyone advise how I get help from a human about switching or cancelling my contract?

I’ve had quite enough of the moronic AI which o2 uses to filter out customers ...

[Anonymous · Accepted solution]

Hi @Kilohotel77 read this guide 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

[Kilohotel77]

Thanks - fought through in the end and switched to sim only ...

[Anonymous]

@Kilohotel77 Your welcome & welcome to the forum 

[Bambino]

@Kilohotel77 Should you need to speak to someone at any point, the numbers are here: https://www.o2.co.uk/contactus

[jonsie]

Simply 202 every time....