on 10-09-2024 17:26
Hi all.
I’m looking to do Switch Up for iPhone 16 Pro Max.
I have checked online and I meet all criteria and condition of phone.
My question is, when I place the order, do I receive new phone and set up before sending back my old phone or do I need to send old phone back first?
Obviously need to transfer all data to new phone prior to releasing old phone.
Thanks in advance 😊
Solved! Go to Solution.
on 10-09-2024 17:31
Q. Can I use Switch Up on the new iPhone?
A. O2 Switch Up is available from pre-order online and in store. Customers who order online will need to send their old phone back when they receive their new phone. Customers who visit a retail store will be asked for their old phone when they collect their new iPhone.
on 10-09-2024 17:31
Q. Can I use Switch Up on the new iPhone?
A. O2 Switch Up is available from pre-order online and in store. Customers who order online will need to send their old phone back when they receive their new phone. Customers who visit a retail store will be asked for their old phone when they collect their new iPhone.
on 10-09-2024 20:37
on 10-09-2024 20:37
Awesome, thanks for the clarity
on 25-09-2024 13:01
Is this a straight swap out when delivered i.e. same guy collects old phone or do we have the ability to transfer the data using Apples set up process and send back within a set number of days? The phone to phone transfer is quicker than iCloud backup and restore. Ta