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Switch Up Online - Not working

CorGre
Level 4: Observant
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Not sure if anyone has had this happen and what the outcome was after contacting O2 (they really dont have a clue at the minute so need to keep trying until I get someone clued up)

 

Im trying to do Switchup online as its easier with work to do online and get the phone delivered. However, it keeps giving me an error saying ive reached the max contracts available. I do have multiple contracts but not wanting a new contract just switchup. Anyone had this happen before and was there a way around it?

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TallTrees
Level 53: Renowned
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Thank you @Dave-O2 



HAPPINESS IS BEE SHAPED

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Oxonian
Level 41: Prodigal
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Thank you @Dave-O2, much appreciated. 👍 

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