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Level 1: Joiner
TrishPat
Posts: 3
Registered: ‎05-09-2017
Accepted Solution

Swings and roundabouts

on ‎29-10-2018 08:40

Never will I be going with 02! Diabolical the chats like is. Passed from pillar to post. For over 2 months now? Needing a network unlock code from 02 simple surely? Yet been 3 times given a unlatching code. It doesn't work!
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Anonymous
Posts: 0

Re: Swings and roundabouts

on ‎29-10-2018 08:52

@EmilieT can you help here? Another unlock request 

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MI5
Posts: 117,559
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: Swings and roundabouts

on ‎29-10-2018 09:06

@TrishPat have you tried a non O2 SIM in your phone and or followed the help here? 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Swings and roundabouts

on ‎29-10-2018 10:06

Hey @TrishPat, there's some good advice in the guide linked to above, have you tried all of that already? In case you've already followed these steps I'd happily get someone to look into this for you Smiley Happy

 

Cheers @Anonymous for the mention!

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