Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎05-09-2017
Accepted Solution

Swings and roundabouts

Never will I be going with 02! Diabolical the chats like is. Passed from pillar to post. For over 2 months now? Needing a network unlock code from 02 simple surely? Yet been 3 times given a unlatching code. It doesn't work!
Highlighted
Anonymous
Posts: 0

Re: Swings and roundabouts

@EmilieT can you help here? Another unlock request 

Highlighted
Posts: 105,884
Topics: 554
Solutions: 13,945
Registered: ‎04-04-2012

Re: Swings and roundabouts

@TrishPat have you tried a non O2 SIM in your phone and or followed the help here? 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Swings and roundabouts

Hey @TrishPat, there's some good advice in the guide linked to above, have you tried all of that already? In case you've already followed these steps I'd happily get someone to look into this for you Smiley Happy

 

Cheers @Anonymous for the mention!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature