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Swapping sim

Carl
Level 1: Joiner
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hi I’ve just tried to swap my number to another network and it wanted my sereal number off the SIM card and it not worked any idea how I can do it
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MI5
Level 94: Supreme
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@Carl

To move to another network you need your PAC off O2 and give it to your new network
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144168 Posts
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Registered:

@Carl

To move to another network you need your PAC off O2 and give it to your new network
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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Once you have given your PAC to your new network, they will send you a new sim card. You do not need the O2 sim seriel number. Follow the link above

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EmilieT
Former Staff
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Hi @Carl@MI5 & @jonsie shared some useful info above, I hope you found it helpful slight_smile Please do let us know how you get on with this and whether there's anything else we could help with!

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