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Swapping sim with no old phone

Anonymous
Not applicable
Got my new S7 today....very nice. I need to sim swap but i dont have my old phone . This is an upgrade....old phone water damaged.
How do i get the text code if i dont have my old phone? Im typing on my new S7 but i cant get registered on the O2 network
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MI5
Level 94: Supreme
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Registered:
Does your old sim still work in the new phone?
If not, you'll need to call cs to get them to activate it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Does your old sim still work in the new phone?
If not, you'll need to call cs to get them to activate it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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