Swapping numbers over

[LukeDunstan94]

I've recently got a new phone on O2. When getting the contract I put in my old number and the PAC code I got from EE so I could keep the same number, my phone arrive yesterday, not set it up yet but on my O2 the number is still the new one, does anyone know when my old number will transfer over to my new phone. Cheers

[Cleoriff · Accepted solution]

@LukeDunstan94 

Just keep rebooting the phone. If the issue continues then contact O2 to reset account.

Numbers for O2 are in this guide Guide: Coronavirus Community Help and Support 

[LukeDunstan94]

Thankyou

[Cleoriff]

You're welcome @LukeDunstan94