Solved: Swapping device

Gem1102 · ‎07-01-2021

Hi
I have received my upgrade of a Samsung s20 FE today.
I have inserted the SIM that was in my S8 into the S20. Should I have used the SIM provided as it is built for 5G. Do I need to swap my current sim to this one. It seems to be working fine.
Thank-you

MI5 · ‎07-01-2021

@Gem1102

You need to start ffrom the old sim then swap to the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Gem1102 · ‎07-01-2021

How would I do this?

MI5 · ‎07-01-2021

@Gem1102

You can use your old sim or if you want 5g, do a sim swap Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Gem1102 · ‎07-01-2021

Thank you. Should I do this using the old sim in the new phone or insert the new SIM?

MI5 · ‎07-01-2021

@Gem1102

You need to start ffrom the old sim then swap to the new sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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