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Anonymous
Posts: 0

Swapping 02rewards(contract)to my pay & go?

[ Edited ]

Can I put my rewards from my contact number to my 02pay&go number/ sim/handset? since my rewards on my contract runs out on the end of the month and is only £3.00 as I've just started my new contract!

Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

Please remove your mobile numbers as this is a public customer to customer forum & you don't want to get spam
Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

@Anonymous can you please remove your mobile numbers? No personal information allowed.For your own safety Smiley Happy

Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

I have to say I'm a bit confused @Anonymous... Contract have no O2 rewards, only pay and go, so I'm a bit lost about from where do you want to take the 3.00?

Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

Does the op mean pay & go to contract then?
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Re: Swapping 02rewards(contract)to my pay & go?

Sorry, I don'y understand your question Smiley Sad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Swapping 02rewards(contract)to my pay & go?

You can have your P&G rewards credited to your contract. Call 202 to get this done.

...that's my reading of it.

Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

Mine also @jonsie
Anonymous
Posts: 0

Re: Swapping 02rewards(contract)to my pay & go?

Hi there @Anonymous,

 

   Either way, o2 rewards money cannot be transferred under the terms and conditions. It can only be claimed and used by the number it was given to.

   If your pay and go number is being transferred to contract then  you need to claim the credit and then it will be transferred automatically to contract, together with the number. 202 will not have access to pay and go and will not transfer any credit. If you have recently moved to pay monthly, the reward will automatically be claimed and will be credited on your 3rd bill.

  Hope one of this helps Smiley Happy