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Swapping 02rewards(contract)to my pay & go?

Anonymous
Not applicable

Can I put my rewards from my contact number to my 02pay&go number/ sim/handset? since my rewards on my contract runs out on the end of the month and is only £3.00 as I've just started my new contract!

Message 1 of 9
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Anonymous
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Please remove your mobile numbers as this is a public customer to customer forum & you don't want to get spam
Message 2 of 9
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Anonymous
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@Anonymous can you please remove your mobile numbers? No personal information allowed.For your own safety slight_smile

Message 3 of 9
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Anonymous
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I have to say I'm a bit confused @Anonymous... Contract have no O2 rewards, only pay and go, so I'm a bit lost about from where do you want to take the 3.00?

Message 4 of 9
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Anonymous
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Does the op mean pay & go to contract then?
Message 5 of 9
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MI5
Level 94: Supreme
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Sorry, I don'y understand your question 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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jonsie
Level 94: Supreme
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You can have your P&G rewards credited to your contract. Call 202 to get this done.

...that's my reading of it.

Message 7 of 9
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Anonymous
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Mine also @jonsie
Message 8 of 9
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Anonymous
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Hi there @Anonymous,

 

   Either way, o2 rewards money cannot be transferred under the terms and conditions. It can only be claimed and used by the number it was given to.

   If your pay and go number is being transferred to contract then  you need to claim the credit and then it will be transferred automatically to contract, together with the number. 202 will not have access to pay and go and will not transfer any credit. If you have recently moved to pay monthly, the reward will automatically be claimed and will be credited on your 3rd bill.

  Hope one of this helps slight_smile

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