on 19-05-2020 09:15
Hi,
We have an O2 pay monthly contract, and an O2 pay and go phone. Our work circumstances have changed and it makes more sense for me to use the pay monthly contract and my partner to use the pay and go tariff, but we need to keep the our own phone numbers. Is this possible? I want to find out before I bother the O2 call centre!
Thanks,
Jane
on 19-05-2020 09:21
Hi @Janey81
It is not possible to switch the numbers between those two accounts unless you migrate the numbers to the corresponding platforms, but it would mean the monthly contract would need to be fully paid.
on 19-05-2020 09:27
on 19-05-2020 09:27
Thanks M15,
Just to clarify, do you mean the full cost of the 18th contract would neeed to be paid, or just paid uo to date, which it is?
Thanks again
Jane
on 19-05-2020 09:30
on 19-05-2020 09:30
The full cost as you are effectively cancelling it when switching to PAYG.