Solved: Swap my phone number to new phone

KES44 · ‎13-10-2023

I have a new phone and new sim, which i have successfully activated. I want to transfer my old number as well, but can't because it requires sms which will only go to my old sim ... which is now no longer active.

How do I swap my phone number?

Thanks

MI5 · ‎13-10-2023

@KES44

You need a number migration Guide: Migration & porting into O2

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-10-2023

@KES44

You need a number migration Guide: Migration & porting into O2

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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