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Swap my SIM

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Anonymous
Not applicable

on ‎12-12-2017 11:04

on ‎12-12-2017 11:04

I ordered a new SIM but the Swap my sim website don't work properly. It does send me a PIN but does not load the next page. After I retried for 3 times, it says I had hit my limit for the day.

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jonsie
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on ‎13-12-2017 22:54

on ‎13-12-2017 22:54

@Anonymous wrote:
It is fixed, I managed to contact someone on the second website, the guru one, not the contact Us one.

Well done, great news 😃

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Martin-O2
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on ‎14-12-2017 11:31

on ‎14-12-2017 11:31

Good to hear @Anonymoussmiling Please do let us know if you have any further problems or questions! 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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