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Swap SIM

Anonymous
Not applicable

Hi, i've received my new S4 today, i am trying to get the new Microsim registered, i have tried 3 times on SIM swap and waited over an hour each time and i have not received my 6 digit code. I have also tried the 20220 text option to do this and received nothing again. So basically ive been trying for 5 hours now to get it registered but received nothing and now the swap sim page says maximum tries attempted today, try again tomorrow!

 

Can you call o2 and get this done over the phone?

 

Its becoming really frustraing now.

 

Regards

Alan

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adamtemp64
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and the op has not even been able to get the confirmation code through to start the process use the phone to ring customer services

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
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yes a call to o2 should resolve this

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Bambino
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I believe a sim swap can take 24 hours, or if you're near an O2 shop and have the time to go there they can do it for you on the spot.

I DO NOT WORK FOR O2



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Anonymous
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Keep turning your phone off and back on.

 

Hope you get sorted soon.

 

 

Dont be shy in letting us all know how your getting on with your new toy !!

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Anonymous
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Even when you get it done in an O2 shop they still tell you it can take 24 hours
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adamtemp64
Level 66: Unequalled
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and the op has not even been able to get the confirmation code through to start the process use the phone to ring customer services

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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I would say give them a call as well
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Anonymous
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Hey everyone, thanks for the replies.

As someone stated, I couldn't even get the confirmation code to be sent never mind waiting for it to be activated. However I took adamtemps advice and gave o2 a call and it was completed in minutes.

I'm now sending this from my shiny new device!!

Thanks for all the replies.
Alan
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adamtemp64
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glad you got it sorted

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Glad it's sorted
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