This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Swap Pay monthly and Pay as you go number

Go to solution
Anonymous
Not applicable

‎12-12-2014 10:58 - edited ‎12-12-2014 11:51

‎12-12-2014 10:58 - edited ‎12-12-2014 11:51

Does anyone know if you can swap a Pay montlhy number and Pay as you go number?

 

 Sorry need to clarify that I want to swap one phone number that is pay monthly to PAYG and one that is PAYG to pay monthly for the rest of my contract.

 

Message 1 of 5
2,019 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152440 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

on ‎12-12-2014 11:00

on ‎12-12-2014 11:00

Yes you can but you need to call CS on 202 to request the change.
It's free if you are out of contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
2,017 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 152440 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

on ‎12-12-2014 11:00

on ‎12-12-2014 11:00

Yes you can but you need to call CS on 202 to request the change.
It's free if you are out of contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
2,018 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎12-12-2014 11:08

on ‎12-12-2014 11:08

You may also need a specific type SIM card as Payg and contract SIM cards hold different info on them.

Any O2 shop can supply you with one and perform the swap too.
Message 3 of 5
2,013 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152440 Posts
  • 651 Topics
  • 29095 Solutions
Registered:

on ‎12-12-2014 11:10

on ‎12-12-2014 11:10

I'm sure CS would send the correct PAYG sim card as that would be the purpose of the phone call to them.
You can't just go into an O2 shop to do the change that you are requesting here.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
2,010 Views

Go to solution
viridis
Level 56: Guvnor
  • 13557 Posts
  • 108 Topics
  • 309 Solutions
Registered:

on ‎12-12-2014 11:14

on ‎12-12-2014 11:14

Customer service did this for me last year, same method as mi5 advised
Message 5 of 5
2,004 Views
0 Kudos
Top Kudoed Authors
View All
Top