cancel
Showing results for 
Search instead for 
Did you mean: 

Suspicious Text

BbSean
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My dad got a text today as follows

 

FromO2: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.

 

second message was a link to website o2-bills.com

 

to me it looks like an obvious scam.

 

anyone else seen or get a message like this.

Message 1 of 20
57,132 Views
19 REPLIES 19

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:
Good news for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 20
3,504 Views

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Thanks for sharing the update @BbSean, great news smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 13 of 20
3,488 Views

RF17
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I have just received the same text but stupidly clicked on the link I’m the text (although pleased to say I didn’t enter any info). Will my account be ok?
Message 14 of 20
3,040 Views

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:
@RF17 As long as no details were entered, you'll be OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 20
3,038 Views

Alistair118
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Got this text today with a link to [Removed]

 

Bill paid by DD last week.

Message 16 of 20
2,918 Views

MI5
Level 94: Supreme
  • 144180 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@Alistair118 wrote:

Got this text today with a link to <removed>

 

Bill paid by DD last week.


@Alistair118 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 20
2,916 Views

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

It's been well documented on here and thousands of these texts are going out daily. I do hope no one clicks on the link or gives out sensitive information unknowingly.

Could you edit your post and remove the link please.

Message 18 of 20
2,900 Views

Craig8
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I also recieved a msg from [02] 447888536704 .we have failed to pre -authorise your monthly direct order .In order to avoid any late fees ,restore your account here [mod edit: removed to ensure safety] ..just to let you guys aware to look out for this obvious scam

Message 19 of 20
2,233 Views

Cleoriff
Level 94: Supreme
  • 122822 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

@Craig8 

Its across all networks apparently. Just forward it to 7726.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

Veritas Numquam Perit

Girl in a jacket
Message 20 of 20
2,231 Views