Solved: Re: Suspicious Text - Page 2

BbSean · ‎04-07-2018

My dad got a text today as follows

FromO2: we were unable to process your last bill. To avoid suspension of your contract , please update billing information now.

second message was a link to website o2-bills.com

to me it looks like an obvious scam.

anyone else seen or get a message like this.

MI5 · ‎09-07-2018

Good news for sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-07-2018

Good to know. Bet you're relieved

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎10-07-2018

Thanks for sharing the update @BbSean, great news

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RF17 · ‎02-01-2020

I have just received the same text but stupidly clicked on the link I’m the text (although pleased to say I didn’t enter any info). Will my account be ok?

MI5 · ‎02-01-2020

@RF17 As long as no details were entered, you'll be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Alistair118 · ‎10-03-2020

Got this text today with a link to [Removed]

Bill paid by DD last week.

MI5 · ‎10-03-2020

@Alistair118 wrote:
Got this text today with a link to <removed>

Bill paid by DD last week.

@Alistair118

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-03-2020

It's been well documented on here and thousands of these texts are going out daily. I do hope no one clicks on the link or gives out sensitive information unknowingly.

Could you edit your post and remove the link please.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Craig8 · ‎23-09-2020

I also recieved a msg from [02] 447888536704 .we have failed to pre -authorise your monthly direct order .In order to avoid any late fees ,restore your account here [mod edit: removed to ensure safety] ..just to let you guys aware to look out for this obvious scam

Cleoriff · ‎23-09-2020

@Craig8

Its across all networks apparently. Just forward it to 7726.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

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