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MI5
Posts: 111,812
Topics: 563
Solutions: 14,833
Registered: ‎04-04-2012

Re: Suspicious Text

on ‎09-07-2018 19:43

Good news for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Suspicious Text

on ‎09-07-2018 23:05

Good to know. Bet you're relieved smiley

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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EmilieT
Posts: 5,427
Registered: ‎18-04-2018

Re: Suspicious Text

on ‎10-07-2018 08:42

Thanks for sharing the update @BbSean, great news smile

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RF17
Posts: 1
Registered: ‎02-12-2017

Re: Suspicious Text

on ‎02-01-2020 12:53

I have just received the same text but stupidly clicked on the link I’m the text (although pleased to say I didn’t enter any info). Will my account be ok?
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MI5
Posts: 111,812
Topics: 563
Solutions: 14,833
Registered: ‎04-04-2012

Re: Suspicious Text

on ‎02-01-2020 12:55

@RF17 As long as no details were entered, you'll be OK.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Alistair118
Posts: 1
Registered: ‎21-06-2017

Re: Suspicious Text

[ Edited ]

on ‎10-03-2020 13:04 - last edited on ‎10-03-2020 17:09 by Community Manager

Got this text today with a link to [Removed]

 

Bill paid by DD last week.

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MI5
Posts: 111,812
Topics: 563
Solutions: 14,833
Registered: ‎04-04-2012

Re: Suspicious Text

[ Edited ]

‎10-03-2020 13:07 - edited ‎10-03-2020 13:07

@Alistair118 wrote:

Got this text today with a link to <removed>

 

Bill paid by DD last week.

@Alistair118 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Suspicious Text

on ‎10-03-2020 16:17

It's been well documented on here and thousands of these texts are going out daily. I do hope no one clicks on the link or gives out sensitive information unknowingly.

Could you edit your post and remove the link please.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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Craig8
Posts: 1
Registered: ‎10-03-2020

Re: Suspicious Text

[ Edited ]

on ‎23-09-2020 07:11 - last edited on ‎23-09-2020 07:37 by Moderator

I also recieved a msg from [02] 447888536704 .we have failed to pre -authorise your monthly direct order .In order to avoid any late fees ,restore your account here [mod edit: removed to ensure safety] ..just to let you guys aware to look out for this obvious scam

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Cleoriff
Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: Suspicious Text

on ‎23-09-2020 07:21

@Craig8 

Its across all networks apparently. Just forward it to 7726.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

*The Game Is On*

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