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Suspending My Account

Anonymous
Not applicable

I will be in America for several months, and want to know if I can suspend my account. I want to keep the phone number as I will be returning to the UK, but want to put my account and mobile number on 'hold' so to speak. Is there an email address for O2 to contact?

 

Thanks!!

 

1 ACCEPTED SOLUTION

MI5
Level 94: Supreme
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No email and no way to suspend your account either, sorry.
Just leave your phone at home and make sure you have a direct debit in place to pay the basic monthly bill whilst you are away.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

2 REPLIES 2

MI5
Level 94: Supreme
  • 117727 Posts
  • 604 Topics
  • 16563 Solutions
Registered:
No email and no way to suspend your account either, sorry.
Just leave your phone at home and make sure you have a direct debit in place to pay the basic monthly bill whilst you are away.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

adamtemp64
Level 66: Unequalled
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Registered:

No email address 

 

Only if out of contract you could transfer number to payg then transfer back to contract on return but if in contract no option apart to pay each month 

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