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Anonymous
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Re: Suspect vat refund email

I did this. ...

www.telefonica.com enter

Where are we? Select Country click on drop down and selected United Kingdom

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Re: Suspect vat refund email

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Registered: ‎04-01-2009
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Registered: ‎14-01-2013

Re: Suspect vat refund email

So...picture evidence ...thanks for that @jonsie  Just confirms what others are saying...

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Posts: 84,706
Topics: 580
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Registered: ‎04-01-2009

Re: Suspect vat refund email

I'm guessing there will be panic stations at o2 and a nonsensical statement issued, designed to make us feel that it is ourselves who need to update our own security.

Anonymous
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Re: Suspect vat refund email

Thanks @jonsie and @viridis for checking this out to confirm what I had stated.
Posts: 101,750
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Re: Suspect vat refund email


@jonsie wrote:

I'm guessing there will be panic stations at o2 and a nonsensical statement issued, designed to make us feel that it is ourselves who need to update our own security.


I hope not. They tried that last time if I remember? Thing is there are many computer savvy people on this forum (not me) who could kick that sort of statement out of the ballpark....Rolleys

With that in mind I know who I would believe

 

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Anonymous
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Re: Suspect vat refund email

Whatever comes out of o2 will be very much stage managed. Their Head of IT will be at work today I am sure.

IF o2 were found to have been breached you could write the script. ..... something along the lines of "o2 are aware of reports regarding a breach of systems resulting in some customer information being stolen. O2 are investigating the breach and are working with the ICO. We advise all customers as a security precaution to change their passwords to xxxxxx services" or words to that effect
Anonymous
Posts: 0

Re: Suspect vat refund email

Hello,

 

We had applied for the SIMs online. I have all the e-mails from the account linking fiasco, which is how I can date this data from Nov 2009 (the phishing e-mail had same wrong info - bits of my data and bits of partners).

Anonymous
Posts: 0

Re: Suspect vat refund email

I've just received the same email.

 

I know that there has been an issue with VAT as I've claimed it back from EE, however this email relates to Oct 13 - Oct 14 and I wasn't with o2 at that time.

 

Very concerned as to the level of information on the email. I've run two lots of in depth security scans on my PC and it's fine, nothing suspicious at all.

 

I've only been with o2 for 2 months and have already been overcharged the first month so if this is there security breach and haven't let customers know I will be even less impressed than I am now.