23-01-2015 19:21 - edited 23-01-2015 19:22
23-01-2015 19:21 - edited 23-01-2015 19:22
on 23-01-2015 23:49
on 23-01-2015 23:49
on 23-01-2015 23:51
on 23-01-2015 23:51
on 23-01-2015 23:53
on 23-01-2015 23:53
on 23-01-2015 23:53
on 23-01-2015 23:53
on 23-01-2015 23:55
on 23-01-2015 23:55
on 24-01-2015 00:05
on 24-01-2015 00:05
on 24-01-2015 00:09
Didn't input anything on the link. Bank details are protected behind a pin code on O2 online, so I'm confident they didn't get hold of my bank details. Thanks for the advice. I think of myself as pretty switched on about all this phishing stuff, but this email was pretty convincing and I advise everyone to check the sender before accepting it as real. The sender on this scam is displayed as noreply@O2mail.co.uk on mobile devices until you press the "show details" tab. Then it uncovers mayyen@equestinternational.com, obviously a scam. The combination of the noreply email address displayed initially and all the personal details in the email gives a pretty authentic feel.
on 24-01-2015 00:10
on 24-01-2015 00:10
on 24-01-2015 00:39
on 24-01-2015 00:39
@Anonymous wrote:Didn't input anything on the link. Bank details are protected behind a pin code on O2 online, so I'm confident they didn't get hold of my bank details. Thanks for the advice. I think of myself as pretty switched on about all this phishing stuff, but this email was pretty convincing and I advise everyone to check the sender before accepting it as real. The sender on this scam is displayed as noreply@O2mail.co.uk on mobile devices until you press the "show details" tab. Then it uncovers mayyen@equestinternational.com, obviously a scam. The combination of the noreply email address displayed initially and all the personal details in the email gives a pretty authentic feel.
I think the key to this is you are, as you say, pretty switched on about the phishing stuff. Sadly many people are not. Last month the forum had a similar post from someone who had entered their bank details. They were due for an upgrade and the email came through at the right time for it.
It was only after the event they came here for advice. There must be many more who did not
Veritas Numquam Perit
on 24-01-2015 02:52
on 24-01-2015 02:52
Now call me suspicious but it seems strange that customer details are now readily available to the outsourced overseas live chat. I'm not happy about this, having received the same email myself this morning. There is something seriously wrong within O2 and the official line of personal PCs being the problem just doesn't wash. If this was down to keylogging then bank account details would already be in the wrong hands.
There needs to be a major internal investigation into how these scammers are getting hold of the informtion that they have and if O2 can't sort it then bring in an external inquiry team.
This is going to make the national press and media because it's such a widespread problem within O2.