on 23-01-2015 22:38
on 23-01-2015 22:46
Much appreciated. O2 this evening were not helpful. They told me to forward them to email@example.com and were unable to tell me when this would be investigated and when they would contact me again. I am very concerned about this lack of interest in what is potentially a security breach. I suspect they have hacked into my online account. I shall change my password and hope that O2 decide to take this seriously. I'm disappointed by their apparent lack of urgency about this, though.
I really understand your concerns. O2 made a statement about it at the beginning of the month. I can't find the thread now which is why I have mentioned @Toby . There have been no further complaints on the forum since the statement was made... so I am sure they were hoping it had stopped
23-01-2015 22:47 - edited 23-01-2015 22:50
on 23-01-2015 22:49
on 23-01-2015 22:53
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 23-01-2015 22:56
O2's explanation for the last issue was users PC's that were compromised and not a breach at O2's end - Strange how it only seems to be O2 accounts that are been targeted though ?
And Rich...Five new posters on this thread alone complaining they have received these today? Certainly looks as if the scammers are on a roll again now...