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Bea2
Level 1: Joiner
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Hi the email and chat are not working and the phone system just tells me to use the O2 ap. I don't have a smart phone so thato's not possible.

 

The issue: I was wanting to check that a text i received was from O2. I'm 90% sure it's not but wanted to make sure and report it as well:

 

The text said from O2 but i could not access any number to verify.

It informed me my charges where increasing substantialy.

Advised to go to web page re changing Tarrif.

There is no notification in my account and the web address given is: htt://v.o2.co.uk/V3

 

What should I do?

 

 

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Cleoriff
Level 94: Supreme
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Hi @Bea2 

It's a scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

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Cleoriff
Level 94: Supreme
  • 103855 Posts
  • 780 Topics
  • 4902 Solutions
Registered:

Hi @Bea2 

It's a scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker

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Bea2
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Thank you. I will go do that now.

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Cleoriff
Level 94: Supreme
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Registered:

@Bea2  Fine and thanks for checking here thumbsup

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Bea2
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Thank you confirming my susspisions. I know know what to do if it happens again. slight_smile
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