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Supplied my Pact number

Kelly0803
Level 1: Joiner
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Registered:
I supplied a pact number Monday evening and my number still doesn’t appear to have swapped over.

Can you please advise?

Thanks
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madasaf1sh
Level 54: Stellar
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Registered:
@Kelly0803

Did you get a text back with a switch date?

If not then the submission has failed, and you best option is to call 02 Customer Services on either 202 from your o2 phone or 0344 809 0202 from a landline
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
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Registered:

@Kelly0803 Before calling customer service, try switching your phone off and back on again, if you haven't done so.

You can call customer service for free from any phone on 0800 032 1402.

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2



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