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Student discount

Nesh
Level 1: Joiner
  • 5 Posts
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Registered:
Hi, I have been struggling to get my student discount through UNiDAYS, I have seen this issue with someone else that also had a previous contract with O2 through Carphone Warehouse, apparently this creates a glitch. I have been on the phone with O2 non stop and now I have to pay a much higher bill because I was meant to have the discount as it was discussed when I agreed to upgrade, it’s really getting to me as the O2 gurus just tell me to send the text message and I have tried all the ways possible. I need someone to do it manually for me as it’s obviously a glitch in O2 behalf due to having a a previous contract with Carphone, so if a O2 guru could help that would be much appreciated as it’s really getting to me now.
Message 1 of 14
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Nesh
Level 1: Joiner
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Registered:
It’s been a while and @Anonymous has only sent me one message, this is getting really frustrating because I know what’s the problem I just need to be fixed ASAP.
Message 11 of 14
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MI5
Level 94: Supreme
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Registered:

@LukasB ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 14
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LukasB
Former Staff
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@O2Lisa @Korey01 can you pick this up again?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 13 of 14
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O2Lisa
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Morning, thanks for the tag @LukasB. I will private message you now @Nesh 

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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Girl in a jacket
Message 14 of 14
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