cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck on Your order is awaiting credit check results after 24 hours

LukasOstaskovas
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi i been seeing the same Your order is awaiting credit check results for over 24 so when will i know if i can get the phone ?? since i didn't get a email after 24 hours 

Message 1 of 4
111 Views
3 REPLIES 3

pgn
Level 75: Digital Don
  • 37307 Posts
  • 239 Topics
  • 1700 Solutions
Registered:

Nobody here can access your account, @LukasOstaskovas - contact O2 via any of the ways in Guide: How to find help & contact O2 

Good luck!

Message 2 of 4
105 Views

madasaf1sh
Level 77: Grand Master
  • 10725 Posts
  • 56 Topics
  • 3106 Solutions
Registered:

@LukasOstaskovas 

 

There is naff all anyone on here can do to tell you the status of the order, you will need to call the Sales Team on 0800 081 0255

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 4
101 Views

MI5
Level 94: Supreme
  • 147295 Posts
  • 636 Topics
  • 28305 Solutions
Registered:

@LukasOstaskovas 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
101 Views