Re: Stuck on Your order is awaiting credit check r...

LukasOstaskovas · ‎05-07-2024

hi i been seeing the same Your order is awaiting credit check results for over 24 so when will i know if i can get the phone ?? since i didn't get a email after 24 hours

pgn · ‎05-07-2024

Nobody here can access your account, @LukasOstaskovas - contact O2 via any of the ways in Guide: How to find help & contact O2

Good luck!

Links to O2 Social Media Team here

madasaf1sh · ‎05-07-2024

@LukasOstaskovas

There is naff all anyone on here can do to tell you the status of the order, you will need to call the Sales Team on 0800 081 0255

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎05-07-2024

@LukasOstaskovas

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Stuck on Your order is awaiting credit check results after 24 hours

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